Customer Services

At Si Enviro, we are committed to the satisfaction of you, the customer.  We strive to meet all of your needs when it comes to the most precious resource on the planet; WATER

If you would like to review your invoice, check your balance or even pay your bill online (where applicable), please Click Here.

Keep in mind that delinquent payments made online could take 24 hours to process and do not guarantee immediate reinstatement of service once disconnected.

If you have any questions regarding your service or billing, please feel free to call us at: 832-490-1600 (Local Dialing) or 877-382-7414 (Toll Free)

If you have an emergency to report, such as; 

  • Water Leak
  • Loss of Pressure
  • Service Interruption
  • Water Main Break in your Area
  • Sanitary Sewer Stoppage
  • Public Health Hazard
Please call us immediately at: 832-490-1601(Local) or
877-382-7416 (Toll Free)

Frequently Asked Questions

Each month we get over 11,000 customer calls. We’ve compiled a list of some of our most frequently asked questions as a helpful resource. If you’re still not able to find the answer to your question here, please contact us or call us. We’re happy to be of assistance.

How To Read My Bill

We’ve pulled together a cheat sheet on how to understand your water bill. Your bill is filled with helpful information from meter reads, to water usage history, to making sure you understand when payment must be received to avoid late fees.

Hurricane Preparedness

Hurricanes are a major threat to the Houston-Galveston region. They bring many hazards including storm surge, inland flooding due to heavy rainfall, destructive winds, rip currents and large waves. It’s important to be prepared before disaster strikes. We’ve assembled a number of helpful guides to get you started in your preparation including:

  • Developing an evacuation plan
  • Assembling disaster supplies
  • Getting an insurance check up
  • And helping your neighbors especially the elderly

Emergency Area Contact Information

We compiled a list of local area first responders including hospitals, police and city, state and federal agencies. Bookmark our page for quick and easy access during an emergency.